Our support team

Courtenay Orthodontics’ specialists are fortunate to have an excellent team of support staff working with them across the four practices.

Natasha Warren: Practice Manager

Natasha has worked in the practice for around 20 years, initially working as Michael S. Taylor’s orthodontic assistant. In 2006, Natasha moved into a management position and now works three days a week running the practice. Natasha has two daughters, and is a black belt in karate (she holds several national and international karate titles).

Rachel Taila: Front-of-house (and a dab hand in the clinic)

Rachel will likely be the first person you meet at Courtenay Orthodontics (and is the face behind the cheerful voice you hear at the end of the phone when you call). Rachel has been with the practice since early 2012, initially as a temp helping out with maternity leave cover (she was so good we hired her permanently). Occasionally you will see her in the clinic assisting one of the orthodontists but for the most part Rachel works front-of-house/reception.

Cindy O’Leary: Orthodontic Assistant

Cindy originally worked as our orthodontic assistant in our original Kapiti Coast branch. When she moved to Wellington around 2010 she joined Courtenay Orthodontics full-time and now works chair-side at our Wellington practice.

Linda O’Neill: Orthodontic Assistant

‘English Rose’ Linda joined the practice around 2005. She works part-time in the Wellington and Lower Hutt practices. Linda keeps the team and patients entertained with stories from ‘Ol Blighty’.

Uschi Behling: Orthodontic Assistant (Masterton)

Uschi has worked with Darnell and Michael in Masterton since 2007. Born in Germany Uschi visited New Zealand in her 20s and has been here ever since. She lives in Masterton and enjoys regular tramps in the neighbouring ranges, and yoga.

Dr Joanna Hayes (BDS): Orthodontic Auxiliary

A practising dental surgeon, Jo has extensive experience as an orthodontic auxillary both in New Zealand and overseas. Jo assists Darnell and Mike with adjustments and removing braces and Invisalign.